Rights & Obligations

Investor Rights & Obligations

Per SEBI Investor Charter (October 2021) | AMFI Master Circular | SEBI Master Circular for Mutual Funds
Gaurav Singhvi | 143128 | Initial Reg: 11-Mar-2018 | Valid Until: 09-Mar-2029
At Gaurav Singhvi (143128), we believe every investor deserves to know their rights and understand their responsibilities. This page is prepared in accordance with the SEBI Investor Charter (October 2021), AMFI Master Circular January 2026, and applicable SEBI regulations. We are committed to ensuring every client is treated fairly, transparently, and with the highest professional standards.

PART A  |  YOUR RIGHTS AS AN INVESTOR

Right 1 — Right to Information

You have the right to receive complete, accurate, and timely information about:

Right 2 — Right to Know Commission & Charges

You have the right to know every rupee earned by your Mutual Fund Distributor:

Right 3 — Right to Choose & Switch

Right 4 — Right to Fair Treatment & No Mis-Selling

Right 5 — Right to Grievance Redressal

You have the right to a fair, prompt, and effective grievance redressal at multiple levels:

Grievance Redressal Officer: Gaurav Singhvi ([GRO Designation])
Email: gauravsinghvimf@gmail.com  |  Phone: 9904336060
Acknowledgement within 3 working days | Resolution within 15 working days
Level Escalate To Contact Timeline
Level 1 Gaurav Singhvi GRO Gaurav Singhvi | gauravsinghvimf@gmail.com | 9904336060 15 working days
Level 2 Concerned AMC Contact AMC Investor Relations directly 15 working days
Level 3 AMFI Helpline igrc@amfiindia.com | 1800-270-7000 (Toll Free) 30 days
Level 4 SEBI SCORES scores.sebi.gov.in | 1800-266-7575 Per SEBI timeline
Level 5 SMART ODR smartodr.in — Conciliation & Arbitration Per ODR framework

Right 6 — Right to Account Statements & Records

Right 7 — Right to Data Privacy & Protection

Right 8 — Right to Nomination

Right 9 — Right to Unclaimed Investments

Right 10 — Right to Investor Education

PART B  |  YOUR OBLIGATIONS AS AN INVESTOR

Obligation 1 — Provide Accurate Information

Obligation 2 — Complete KYC Before Investing

Obligation 3 — Read All Scheme Documents

Obligation 4 — Maintain Confidentiality

Obligation 5 — Maintain Realistic Expectations

Obligation 6 — Comply with Tax Obligations

PART C  |  DO'S AND DON'TS

✅ DO'S — Best Practices

  • Read SID / SAI / KIM before every investment
  • Complete KYC before any transaction
  • Verify distributor ARN at amfiindia.com
  • Check your CAS every month for accuracy
  • Nominate a family member for all folios
  • Keep contact details updated with AMC / KRA
  • Invest with a defined goal and time horizon
  • Use SEBI SCORES for unresolved complaints
  • Monitor your portfolio periodically
  • Ask for commission disclosure before investing
  • Use MITRA portal to trace lost investments
  • Keep copies of all transaction confirmations

❌ DON'TS — Avoid These

  • Don't invest based on tips or social media posts
  • Don't share your OTP, PIN, or password with anyone
  • Don't sign blank application or authorisation forms
  • Don't invest borrowed money in equity funds
  • Don't panic-redeem during market corrections
  • Don't invest without understanding the risk level
  • Don't trust unsolicited calls promising high returns
  • Don't delay KYC update — it can freeze your account
  • Don't ignore emails or SMS from AMC about your folio
  • Don't invest more than your risk appetite allows
  • Don't fall for schemes promising guaranteed returns
  • Don't deal with unregistered intermediaries

PART D  |  IMPORTANT CONTACTS & PORTALS

Gaurav Singhvi — GRO
Gaurav Singhvi
gauravsinghvimf@gmail.com
9904336060
AMFI Helpline
igrc@amfiindia.com
1800-270-7000 (Toll Free)
SEBI SCORES
scores.sebi.gov.in
1800-266-7575
SMART ODR
smartodr.in
Online Dispute Resolution
MF Central
mfcentral.com
View all folios, download CAS
CAMS Online
camsonline.com
Statements & transactions
KFintech
mfs.kfintech.com
Statements & transactions
MITRA Portal
mitra.amfiindia.com
Trace unclaimed investments
AMFI Website
amfiindia.com
NAV, distributor verification
SEBI Investor Education
investor.sebi.gov.in
Free investor education

PART E  |  SEBI INVESTOR CHARTER — FORMAL DECLARATION

A. Vision & Mission

Vision: Investors across India are empowered with knowledge and tools to make informed investment decisions.

Mission: To provide an efficient, transparent, and investor-friendly environment for investing in Mutual Funds.

B. Services & Committed Turnaround Times

# Service Committed Timeline
1 KYC Registration Assistance Same day — subject to KRA
2 New Folio / Account Opening Within 1-2 working days
3 Transaction Processing Same day if before 3 PM cut-off
4 Transaction Confirmation Within 2 working days from AMC
5 Account Statement (CAS) on Request Within 3 working days
6 Nominee Addition / Change Within 7 working days
7 Bank Account Change Within 7-10 working days
8 Complaint Acknowledgement Within 3 working days
9 Complaint Resolution (Level 1) Within 15 working days
10 SID / KIM Document Provision Within 24 hours on request
Pledge by Gaurav Singhvi We at Gaurav Singhvi (143128) pledge to uphold all investor rights listed on this page. Every investor who trusts us with their financial journey will be treated with complete transparency, honesty, and respect. Investor interest will always be placed above commercial considerations.

Registered Address: B - 701, Unicus Shyamal, Shyamal Cross Road, Satellite, Ahmedabad, Gujarat (India) 380 015
Jurisdiction: All disputes subject to courts in Ahmedabad

Website: www.cfpgauravsinghvi.com
Last Updated: July 2026 | Subject to revision as per SEBI/AMFI regulatory updates.